Shipping Policy
We offer free shipping worldwide, with a few exceptions in the USA where we are still working on delivery.
- United States, United Kingdom: 5-14 days
- Australia: 5-20 days
- Rest of the world: 10-20 days
If you'd like to know the exact shipping time for your location, feel free to contact us, and we'll respond within a few hours.
Our goal is to provide the best shipping options no matter where you live, ensuring fast and responsive service to all our customers worldwide.
Please ensure the shipping address is correct before placing your order. If the address is incorrect, products may be destroyed by the shipping company, and we won’t be able to take corrective action.
If you’ve ordered multiple items, they may be shipped in separate packages. This allows us to process and deliver your order more efficiently. Rest assured, you will receive tracking details for each package once they are shipped.
Delivery Times:
We ship worldwide. Do to high demand, orders may take between 2-3 weeks to arrive. All orders are handled and shipped out from our warehouses in China and USA. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.*All shipping times exclude clearance/customs delays. Unexpected Delays in some instances, the delivery may take more time than the standard shipping times stated here. Please contact us if that is the case so we can further assist you.
Tracking Information:
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Please email us at info@happypuppydream.com for any questions.